How do I disinfect the products in accordance with COVID-19 regulations?
Both ethyl and denatured alcohol can be used to disinfect the products, both approved as hydroalcoholic solutions required to prevent [...]
There are some problems with an article I bought. What do I do?
When you open the packaging and discover the article is damaged or shows a manufacturing defect, before you assemble it, [...]
Where can I find retouch paint?
Please contact the store/retailer where you purchased the products with the colour code or a photo clearly showing the colour [...]
Where can I find your catalogue?
You can download the EMU catalogue directly from our website at this link: CATALOGUE. If you wish to receive a [...]
Where can I find my nearest sales outlets?
Enter the name of your town, the article you require and your e-mail and the STORES section will show you [...]
Can I find the prices of the products online?
You can find all the products in the EMU general catalogue on our website. The product information sheet, with all [...]
How long does the guarantee last?
Products in the EMU line are guaranteed for two years against structural defects not due to improper use or lack [...]
Where can I find 2D and 3D models?
You can download the 2D and 3D drawings directly from the professionals’ area on our website. You will have to [...]
Where can I get spare parts?
In case you need to replace worn feet cap covers or any other plastic components please contact an EMU dealer.
How do I clean my sofa cushions?
Avoid prolonged contact with greasy substances and/or colourants which could not only be absorbed by the covers and leave permanent [...]